Lumino Health Virtual Care, gives you access to health-care providers through Dialogue. Now you can access care for you and your family, from the comfort of home:
- Chat with a nurse or doctor through secure video
- Renew prescriptions
- Connect with mental health specialists
- Consult with other health care professionals (e.g. nutritionists) for a fee.
Need help registering?
As long you're physically located in Canada you can access the Dialogue Care team. The service is available 24/7, but the medical scope of practice will exclude some services outside of regular hours (for example, you won’t be able to refill a prescription at 2 a.m.).
When and where can I use the service?
Get started today
1. Go to luminovc.dialogue.co or download the Lumino Health Virtual Care app for iPhone and Android.
Questions? We’re here to help.
If you are having trouble using the app or website and need help accessing your account, you can:
- Contact Dialogue by emailing sunlife-support@dialogue.co Monday to Friday 8 a.m. to 6 p.m. ET.
- Visit help.dialogue.co and use the chat feature for assistance, for after hours and weekend support.
For questions regarding your benefits plan information, you can contact the Sun Life Client Care Centre (CCC) at
1-800-361-6212 Monday to Friday, 8 a.m. to 8 p.m. ET.