Get ready, get set: 2016 certification for Aetna and Coventry Individual Medicare products kicks off July 10

Starting July 10, you can complete the 2016 annual certification process for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP).

 
 
 
 

What’s required to sell 2016 MA/MAPD and PDP plans?

You must successfully complete the Aetna Individual Medicare annual certification process and meet all contracting requirements prior to marketing or selling Aetna or Coventry Individual Medicare products (MA, MAPD and PDP) during the Annual Election Period for January 1 effective dates and throughout the year.

Uplines and principals must be fully licensed, appointed and certified in all states and markets where their downline agents or employees intend to sell. Payees must be fully certified in all states were the products for which they are receiving commissions are sold.

 
 
 
 

What’s required to receive renewal commission?

To receive renewal commission next January for business sold in prior years, you must complete the annual certification process by December 31. You must also be licensed and appointed with us.

 
 
 
 

How to access the certification site

Just login to our certification site at: https://aetna.cmpsystem.com/ext/ahip/login.php.

 
 
 
 

MA/MAPD/PDP Certification components

  1. AHIP Medicare training and exam: This course has five modules. The final exam requires a passing score of 90% or better within three attempts and includes Fraud, Waste and Abuse (FWA) training and a test.
    • The AHIP final exam costs $125.
    • If you’re recertifying and you completed last year’s AHIP training requirements, you can follow a recertification track of modules 4-5 only, plus the Fraud, Waste, and Abuse training/exam. You should still reacquaint yourself with modules 1-3, since the final exam covers all five modules.
       
  2. Core training and exam: Provides a high-level view of Aetna’s Code of Conduct and Medicare Compliance Program to satisfy annual CMS certification requirements.
     
  3. MA/MAPD overview training and exam: Offers a high-level look at Aetna and Coventry Individual MA/MAPD and Medicare Supplement products to satisfy annual CMS certification requirements.
     
  4. Part D training and exam: Offers a high-level look at Aetna and Coventry Part D products.
     
  5. MA/MAPD market-specific training: NEW for 2016, MA/MAPD market-specific trainings are available online! You’re required to complete online product training for the MA/MAPD service areas where you intend to sell. If you sell in multiple MA/MAPD service areas, you must complete product training for every service area where you intend to sell.
 
 
 
 

Part D-only certification components

  1. AHIP Medicare training and exam: This course has five modules. The final exam requires a passing score of 90% or better within three attempts and includes Fraud, Waste and Abuse (FWA) training and a test.
    • The AHIP final exam costs $125.
    • If you’re recertifying and you completed last year’s AHIP training requirements, you can follow a recertification track of modules 4-5 only, plus the Fraud, Waste, and Abuse training/exam. You should still reacquaint yourself with modules 1-3, since the final exam covers all five modules.
       
  2. Core training and exam: Provides a high-level view of Aetna’s Code of Conduct and Medicare Compliance Program to satisfy annual CMS certification requirements.
      
  3. Part D training and exam: Offers a high-level look at Aetna and Coventry Part D products to satisfy annual CMS certification requirements.
 
 
 
 

Certification FAQs

Can my AHIP certification be transferred to Aetna?

Yes, as long as you earn a score of 90% or better on the final exam within three attempts. You may transfer your existing AHIP certification to us through our certification site. You must still complete the other Aetna-specific requirements to finish the Aetna Individual Medicare annual certification process.

How do I complete 2016 MA/MAPD local market product training?

New this year, for your convenience, MA/MAPD local market product trainings can be completed online, right on the certification site.

Will 2015 certification remain available on the certification site after 2016 certification launches? 

 Yes. 2015 certification will remain available on the certification site, along with 2016 certification, for the remainder of 2015.

I'm a new agent and want to sell 2015 and 2016 products. Do I have to complete both the 2015 and 2016 certification processes?

Yes. You'll only have to complete the 2016 AHIP courses and exam once (2016 AHIP will satisfy the AHIP requirement for 2015 and 2016 certification), but you must still complete all of the other 2015 and 2016 certification components.  

 

 
 
 
 

We look forward to working with you in preparation for the 2016 selling season!

If you have any questions, please contact your Aetna Medicare representative or the Broker Services Department at 1-866-714-9301 or brokersupport@aetna.com.